Privacy Policy

At Joanna Grigson Millinery we are committed to safeguarding and preserving the privacy of our online customers and visitors. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

The following information is provided by JGM to enable our online customers and visitors to be fully informed and reassured of our company privacy policies in line with all laws governed by and constructed in accordance with the laws of Great Britain. By visiting, you are accepting and consenting to the practices described in this Privacy Policy and Terms and Conditions.

Please note that we include links to third parties on this website. JGM is not reasonable for any information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies before submitting your details.

Information We Collect
We collect information from you when you subscribe to our mailing list for either email subscription or postal promotions. The purpose of the subscription is to gather details so that we can provide you with up to date information on our products and services which you have requested from us.

By subscribing to our mailing list, you are opting to receive communications by email. However, every time we contact you after this, you will have an opportunity to unsubscribe from our mailing list. At the point at which we collect your telephone and address details when you subscribe to our mailing list, you will be offered the opportunity to opt in to receive further communications by post and telephone.

Should you choose to have your name and personal data removed from our database altogether, you can do so by clicking the unsubscribe link on the email or sending an email to

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.

If an order is placed with us, we will request personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process, fraud check and deliver your order. Details of your address and also the telephone number and email you have provided us, will be shared with our courier partner DHL or Royal Mail. These details have been shared to assist in providing you with 1st class delivery service and will not be used by this third party for any other reasons. Credit card details are not kept once the transaction has been made.

Use of Cookies
Cookies provide information regarding the computer used by a visitor.

Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests, to assist us in updating our service for our customers benefit. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.

We use the information that we collect from you to provide our services to you

Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at

And Finally
By visiting, you are accepting and consenting to the practices described in this Privacy Policy and Terms and Conditions.